Clinic OS by Lysoro

Clinic software for India

Clinic OS keeps your clinic’s day on one screen.

Clinic OS is clinic software made by Lysoro. Bookings, the waiting room, prescriptions, bills and WhatsApp sit in one place, for outpatient clinics of every specialty.

14-day free trial. No card or payment is asked for to begin.

  • Runs in any browser
  • Installs on a phone like an app
  • Desk moves keep working offline

A day at the clinic

Three people, one shared picture of the day.

Clinic OS is built around who does what in a clinic. Here is what it does for each of them.

Front desk

The desk runs from one board.

Today lists Next up, Waiting, In room and Payment due. Each patient row shows the one button that matters now.

  • Book from the calendar, from your booking page, or from WhatsApp. Everything lands in one diary.
  • Mark a patient as arrived, send them in, and take payment in cash, UPI or card.
  • Send the receipt on WhatsApp or email.
  • Sell a package of sessions. The balance sits on the patient’s record, and one session is used per visit.
Doctor

The record is open when the patient sits down.

See who is waiting and call the next patient. The record shows what happened last time.

  • A timeline of visits, payments, prescriptions, test orders, files and follow-ups.
  • Write a prescription from more than 243,000 Indian medicines, by brand or composition. Your usual choices come first. An allergy warning shows only when it applies.
  • Print it with your registration number and a line to sign by hand, or send the PDF on WhatsApp.
  • Visit notes are plain text. No forms to fill between patients.
  • See a patient by video when they cannot come in.
Owner

The numbers are there at closing time.

Insights show money collected, visits, new patients and dues, with the change from the last period.

  • See who owes money and which patients have not been back in 60 days.
  • Close the day: count the drawer and check UPI and card payments against what came in.
  • GST is optional. Switch it on and set prices with or without it. A register for your accountant lists taxable and exempt lines.
  • Run more than one branch. Staff can be limited to the branches they work in.
Also inside Calendar with leave and weekly rosters Treatment plans with a printed estimate Dental tooth chart Medical certificates Home-care sheets Import patients from CSV or Excel

WhatsApp

Talk to patients where they already are.

Connect the clinic’s WhatsApp Business account to Clinic OS. Patients keep using the app they use every day.

  • One shared inbox. Staff reply from Clinic OS, with the patient’s record beside each chat.
  • Messages that go out on their own. Booking confirmations, reminders, receipts and follow-ups after a missed session. Each one can be switched off.
  • Campaigns to patients who agreed. Anyone who replies STOP is left out of every later message.
  • A patient bot, when you want one. It is off until you switch it on. Then a patient who messages your number gets a menu to book a visit, see their appointments, get documents, check a package, pay, or reach your team. You choose the menu and write the answers.

Messages go through the official WhatsApp Business Platform. The clinic pays WhatsApp’s own message charges to Meta.

Every specialty

Made for outpatient clinics, whatever you treat.

  • General practice
  • Dental
  • Skin
  • ENT
  • Paediatrics
  • Gynaecology
  • Orthopaedics
  • Physiotherapy
  • and more

When you sign up, you pick your specialties. Clinic OS fills in services, patient fields and message templates to start from, using a catalogue that covers 40 specialties. Change any of it to match your clinic.

Security and data

Your clinic’s data is yours.

Patient records are private. This is how Clinic OS looks after them, in plain terms.

Stored on a server in India

The database and the uploaded documents live on a server in India. Two things leave India. WhatsApp messages are delivered by Meta, outside India. And an encrypted off-site copy of each backup is held by Cloudflare in the Asia-Pacific region, which cannot read it.

Take it with you

The owner can download everything the clinic holds, as spreadsheets and files, from Settings, Your data. You can also ask for your data to be deleted.

Each person sees their part

Every member of staff can do only what their role allows, and can be limited to some branches. Exports, support views and settings changes are written to a log the clinic can read.

Protected sign-in

Passwords are stored as salted hashes, and sign-in attempts are rate-limited. Owners can add a second step with an authenticator app. Staff can end their own signed-in sessions.

Backups that are tested

Backups run every day, the off-site copy is encrypted, and each week one is restored into a scratch database to prove it works. Connections are encrypted in transit.

Try Clinic OS with your own clinic.

Start a 14-day free trial. No card or payment is asked for to begin, and you are never charged at the end of a trial you did not agree to pay for. There is also a Free plan. Paid plans and their prices are in the app, under Settings, Plan and billing.

Questions

Short answers.

Who is Clinic OS for?

Outpatient clinics of every specialty: general practice, dental, skin, ENT, paediatrics, gynaecology, orthopaedics, physiotherapy and more. It suits a clinic with one doctor and a desk, and a clinic with several doctors and branches.

It is not a hospital system. It does not handle in-patient wards.

What does it cost, and can I try it first?

Every new clinic starts with a 14-day free trial. No card or payment is asked for to begin. There is also a Free plan. The paid plans and their prices are shown in the app, under Settings, Plan and billing. The refund and cancellation policy is on the refunds page.

Do I have to use WhatsApp?

No. WhatsApp is something you connect when you are ready, and each automatic message can be switched off. The patient bot is off until you turn it on. Until then, patients get no automatic reply, and your staff see every chat as usual.

What happens if the internet drops?

The four moves the desk makes most (Arrived, Send in, Done and Paid) are saved on the device and sent in order when the connection returns. Other work, such as new bookings and searching all patients, needs a connection. If your line is down, a phone hotspot works.

Where is my data, and can I leave with it?

The live data is on a server in India. WhatsApp messages pass through Meta, and an encrypted backup copy is held by Cloudflare in the Asia-Pacific region. The owner can download the clinic’s data at any time from Settings, Your data.

The full detail is in the privacy policy and the data processing agreement.